Skip to main content

Privacy Policy

Information pursuant to Articles 13 and 14 of the General Data Protection Regulation (GDPR) on the processing of personal data

We hereby inform you about the processing of your personal data and the data protection claims and rights to which you are entitled. The content and scope of the data processing depends largely on the products and services you have requested, or which are agreed with you.

1. Who is responsible for data processing and whom can you contact?
Responsible for the data processing:

Raiffeisen Digital Bank AG (hereinafter referred to as „Bank“, or „RDB“)
Am Stadtpark 9,
1030 Vienna, Austria
E-mail: dataprivacy@raiffeisendigital.com

The Data Protection Officer of the Bank:

Raiffeisen Digital Bank AG
Am Stadtpark 9, 
1030 Vienna, Austria
E-mail: datenschutzbeauftragter@raiffeisendigital.com

2. What personal data does RDB collect about you, from which sources do they come, with whom may your data be shared, for which purposes is your data processed and how long will your data be stored?

We receive and process your personal data with your consent when you visit our website. For more information, please see the Cookie
Policy: 

Currently we do not offer our products on the Austrian market.

Details about the processing of personal data in the context of the business relationship can be found here:

- Poland - https://www.raiffeisendigital.com/pl/pl/kwestie-prawne/polityka-prywatnosci.html

Romania - https://www.raiffeisendigital.com/ro/ro/aspecte-legale/politica-de-confidentialitate.html

3. Is there a personal data transfer to a third country?

A data transfer to third countries (e.g. USA) is possible with your consent when visiting our Website (via Cookies). Please refer to the Cookie Policy under:

4. Which personal data protection rights do you have?

You have the right to information, rectification, deletion or restriction of the processing of your stored data, a right to object to processing and a right to data portability in accordance with the requirements of data protection law. If you wish to exercise your rights, please contact dataprivacy@raiffeisendigital.com. If, in your view, the response to your rights was not carried out in accordance with the GDPR, you are welcome to contact us again or file a complaint with the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, Austria, www.dsb.gv.at.

5. Is there automated decision-making involved?

There is no automated decision-making in the meaning of Article 22GDPR involved when visiting our website. For our product in Poland, you can find the details in the Privacy Policy for Poland - https://www.raiffeisendigital.com/pl/pl/kwestie-prawne/polityka-prywatnosci.html and in the Privacy Policy for Romania https://www.raiffeisendigital.com/ro/ro/aspecte-legale/politica-de-confidentialitate.html

6. Are you obliged to provide us with your personal data?

You are not obliged to provide Raiffeisen Digital Bank AG with your personal data when visiting our website. In some cases, you need to provide us with your data when entering into a contractual relationship with us. Please revert to Point 2 of this Privacy Policy.